January 2023 - High Point FCU

Device Advice: How to Keep Your Phone Safe from Fraud

Smartphones are the millennial’s answer to the disorganized life. You can buy anything with just a few swipes, schedule appointments and store your photos in this one, convenient spot. Unfortunately, all of that convenience comes at a price: Your mobile devices pose an inherent risk to your security if they fall into the wrong hands. Fortunately, there are ways to protect your device and information.

Here are 6 tips to help keep your phone safe and secure.

1. Keep your phone locked

If your entire life is on your phone, you run the risk of giving a thief access to your identity if it’s stolen or misplaced. The best way to prevent this from happening is to have a lock on your screen. Opt for a physical lock if possible, such as fingerprint or face recognition. Finally, adjust your phone’s lock settings so the screen automatically locks when not in use by setting a lock based on idle time.

2. Choose strong, unique passwords across all your devices and apps

Use a different password for each device, app and other online accounts. The longer your password the stronger it is, but security can also be improved when you include a blend of letters with varied capitalization use, numbers, and symbols.

3. Browse safely

Look for the padlock icon and the “s” after the “http” in the URL of each landing page you visit.
Never give your login information to anyone. Olean Area Federal Credit Union will never ask for this information. Please report if someone claiming to be from the Credit Union asks for your login.
Never share your personally identifiable information (PII) with an unknown contact.
Keep your security settings current.
Avoid clicking on pop-up ads or links in emails from unverified senders.

4. Use secure Wi-Fi

Using public Wi-Fi can make you vulnerable to hacking. It’s best not to use public Wi-Fi at all, especially when banking online. To help keep your device safe while using public Wi-Fi, consider using a virtual private network (VPN). In addition, be sure to keep your own Wi-Fi secured to avoid having strangers access it.

5. Encrypt your data

Using encryption on your devices along with secure logins can assist with protecting its data and potentially any PII contained on those devices.

6. Install antivirus software on your phone

Consider the use of Antivirus software for all your devices including phones and tablets.

Use the tips outlined here to help keep your phone safe from fraud.

All You need to Know About Credit Card Fraud

With the advent of online commerce, credit and debit card fraud has exploded. Unfortunately, credit card fraud can go unnoticed until it causes serious damage. Here, we’ve outlined what you need to know, how to protect yourself, and what to do when you’re targeted.

What is credit card fraud?

Credit and debit card fraud occurs when a scammer gains access to a victim’s card information and goes on to empty their accounts, commit identity theft and more.

Credit card fraud can be pulled off in many ways:

Card skimming involves a scammer tampering with an ATM or payment terminal. The machine reads the victim’s card information and transmits it to the scammer.
Brute force attacks employ an auto-dialer to access the card numbers issued within the target’s BIN. The scammer can perform infinite guesses until they land on the card’s expiration date, security code and numbers.
Online phishing is done through insecure links embedded in emails or online ads, or through bogus surveys, solicitations, job offers, dating profiles and the like. The scammer uses these means to gain access to the victim’s credit or debit card information.

Protect yourself

Follow these tips to stay safe from credit and debit card fraud:

Sign up for alerts. Many issuers will send you texts or emails when new charges post to your account or card-not-present transactions happen.
Monitor your checking and credit card accounts frequently so you can spot the first signs of fraud.
Use strong, unique passwords across all your accounts.
Shop with caution. Only shop reputable sites and avoid clicking on pop-up ads or links in emails from unverified senders. To confirm a site’s security, look for the padlock icon and the “s” after the “http” in the URL. Avoid storing your credit card info in online shopping accounts. Finally, make sure the security settings on your devices are current.

If you’re targeted

If you believe your card has been frauded, take immediate steps to mitigate damage. First, let the credit card company know about the fraud. Similarly, if your debit card has been frauded, let High Point Federal Credit Union know as soon as possible. Your old card will be canceled, and you’ll be issued a replacement card immediately. You may also want to place a credit freeze on your accounts to prevent the scammer from taking out a loan or opening another account in your name.

After you’ve reported the fraud to your financial institution and/or credit card company, be sure to report it to the Federal Trade Commission at ReportFraud.ftc.gov, so others can avoid becoming victims.

Free Vacation Scams

Congrats – you’ve won an all-expense paid vacation to the Bahamas! It’s a dream come true! Or is it? If you’re notified that you’ve landed a free luxury vacation, you’ve likely been targeted by a scam. Here’s what you need to know.

How the scams play out

In a free vacation scam, a target gets a letter, email or text message telling them they’ve won a sweepstakes for a free vacation. They’re asked to pay a fee or tax to process the prize. Alternatively, they may be asked to share their credit card information before it can be claimed. After paying the fee, they’ll never hear from the sweepstakes company again.

In another variation of this scam, the target is asked to attend a “short” meeting before claiming their prize. This turns out to be a prolonged and overt sales pitch for a time-share purchase or travel-club membership. There may be vouchers for the promised vacation at the end of the class, but they can only be used for specific dates, and require all sorts of additional fees before the “free” vacation can be redeemed.

Red flags

Look out for these red flags to help you spot a free vacation scam:

You’re told you’ve won a sweepstakes you never entered.
You’re asked to pay a fee or tax before a prize can be processed.
You’re pressured to sign up for a time-share purchase or travel club membership.
You’re asked to share your credit card information to claim a free vacation.

Protect yourself

Never share personal information with an unverified contact.
Never agree to pay a “processing fee” or “tax” to claim a prize.
If a caller insists on payment by gift card or wire transfer, hang up.
Always read fine print and do research before signing up for a time-share or club.

If you’re targeted

If you believe you’ve been targeted by a free vacation scam, there are steps you can take to mitigate the damage.

First, if you’ve paid the “processing fee” or “tax” with a credit card, dispute the charge as soon as possible. If you’ve shared your credit card information, cancel the card and consider placing a credit freeze on your name as well. Finally, let the FTC know about the circulating scam.

Stay safe!

Travel Hacks 1 of 12: 5 Ways to Save on Airfare

Planning a trip overseas? Airfare will probably be your largest vacation expense. Fortunately, there are many ways to save on airfare to leave you with more to spend while at your destination. Here’s a list of five ways to save on airfare.

1. Be flexible with dates and destinations

If you’re willing to be flexible about the dates and destination, you can potentially save hundreds on your airline ticket. Instead of choosing a date and destination for your vacation and then searching for the best prices, select a date and destination based on the best available deals.

2. Shop smart online

Harness the power of technology to score the best airfare price. Searching sites and apps, like Expedia, Orbitz and Priceline, is like using multiple travel agencies to find the best flights for your vacation. Kayak, another popular travel app, plugs your preferred dates into its search engine and searches airline sites and agency sites to provide you with all the prices and options available.

3. Act quickly to snag mistake fares

When an airline accidentally discounts a ticket, you can snag a flight for as much as 90% off its conventional price. Mistake fares get snatched up fast, so check your favorite airlines and flight apps often so you don’t miss a deal.

4. Consider booking with a foreign currency

If you’ll be flying a foreign carrier, it may be cheaper to pay for your ticket with the local currency of your destination. Before paying for your flight, check to see if it’ll cost less if you don’t pay in dollars. It can sometimes actually cost more this way, but you can often save a lot by simply changing your location from the U.S. to your destination.

5. Book early

You’ll typically find the best deals on international flights 3-6 months before the departure date. If you’ll be traveling during peak times, like summer or during holiday seasons, start your ticket search even earlier. Flights are updated constantly, so check often to get the best deal.

Use the tips outlined here to get the best deal on your tickets and keep your vacation budget intact. Happy travels!

The Post-Holiday Budget Recovery Guide

The holidays are in the rearview, but if you’ve gone over budget with your spending, it’s time to deal with the aftermath, which is coming head-on. Here’s how you can get your budget back on track for the new year.

Review your holiday spending

How much debt did this season’s spending set you back? Spend some time crunching the numbers so you have a better idea of what kind of recovery steps you need to take.

Choose your recovery process

If you’ve got multiple credit card balances to pay off, you may want to consolidate your debt by taking out a personal/unsecured loan and then using the funds to pay off your credit card debt. You’ll have just a single, low interest payment to make each month.

Another option is to pay off one credit card bill at a time, maximizing payments on the bill that has the highest balance, or the one with the highest interest rate, until it’s completely paid off. Once you’ve crossed one debt off your list, move on to the next until you’re debt-free.

Trim your budget

It’s time to cut that budget down to size! Consider underused subscriptions you can drop, inflated grocery bills you can trim and auto insurance policies that can be swapped for a cheaper plan. The more you trim, the more money you’ll free up for paying down debt.

Put your holiday resources to work

Along with a pile of debt, the holiday season may have left you with some extra cash through work bonuses, tax returns and gift money. Put these resources to work by using a portion of this money, or even all of it, toward paying down your holiday debt.

Go on a shopping detox

Take a break from the mall this month and resolve to swipe the plastic only for essentials. At the very least, keep impulse purchases to a minimum until your budget recovers.

Make a plan for next year’s holiday season

When you open a holiday club account at High Point Federal Credit Union, you can set up an automatic monthly transfer from your payroll or checking account to feed your holiday savings all year long.

If you blew your budget this holiday season, take steps to help your finances recover. Use the tips outlined here to get started.